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In this episode, we will talk about Emotional Intelligence or EQ and its importance in product management; initially introduced by Daniel Goleman, EQ is crucial to be an effective product manager; high level of EQ can help you boost influencing, teamwork & collaboration, leadership, organizational awareness, and empathy. Such skills would lead to product success as it helps with roadmap building, A/B testing and reaching your OKRs, however they’re often not given nearly enough attention.

To help us understand this topic better, I had a chat with Chris Hirst; Chris is a product manager who got lucky enough to escape the gravity of a career in advertising in 2012. He’s always worked in professional services related to Product Management, so he has an interesting perspective vis-a-vis traditional product roles. Currently Chris is a senior leader (VP) managing a team of 20+ Product Managers across a wide variety of projects in banking, retail, property, data visualization and business intelligence at the firm, Intersect. Chris lives and works in Toronto, Canada. 

Intro music by Peter Boros of The Nameless Citizens